File a Claim
Do you have a quality issue with your Arcos product? We stand behind the quality of every knife we make.
To submit a warranty claim, please email us at support@arcos.com with the following information:
- Your name and order number (if purchased from us.arcos.com)
- The product name and SKU number
- A description of the issue
- Photos showing the defect
- Proof of purchase (receipt or order confirmation)
Our team will review your claim and respond within 3 to 5 business days.